We keep our policies transparent so every client knows exactly what to expect — before, during, and after their appointment.
We require a minimum 24-hour notice for cancellations or rescheduling to avoid a $99 fee. To cancel, call (412) 500-1965 and email Skinrenue@gmail.com.
Clients are responsible for scheduling follow-up appointments. Unused sessions in multi-session packages are forfeited after one year. Packages are non-refundable. Sessions may be applied to different body areas at the provider's discretion.
Failure to appear without notice results in loss of prepaid deposit or a $99 charge. Future bookings will require an additional deposit.
Arriving more than 10 minutes late may result in service adjustments or rescheduling. Services that cannot be shortened incur a rescheduling fee.
Children under 16 are strictly prohibited due to safety, insurance, and equipment concerns. Our studio is not a safe space for children — sharp objects and biohazards are present.
Payment is due at the time of service. We accept cash, credit/debit cards, Apple Pay, Cherry, and Credee financing. Prepaid packages require full payment before the first session.
All sales on treatments, products, and services are final. Adverse effects must be reported within 72 hours. Consultation deposits are non-refundable unless deemed medically ineligible by the provider.
Required before treatment. Forms must be updated annually or whenever your medical history changes.
